Issue 27

TripleView Enhances Server Monitoring as Part of New Caveman 3.0 Software Release


21 May 2020

Tripleplay announces new TripleView Server monitoring functionality as part of latest Caveman 3.0 software release. Suitable for large clients with multi-site roll outs, this feature is another simple innovation that allows Tripleplay clients to stay ahead of the competition. 

For clients that have installed the Tripleplay solution in multiple offices and locations around the globe, TripleView allows users to actively monitor the health of one or more Tripleplay servers and the client devices attached to them. 

TripleView gives insights into how users are interacting with the system and notifies administrators when an error has occurred so they can respond to it quickly no matter where in the world it may be happening. For many multi-site clients, they have one IT department that operates and manages digital media and TV delivery, so having a central monitoring tool is vital. 

Mike Ditum, Head of Software Development at Tripleplay commented on the new feature saying, “The TripleView feature was requested by clients at our annual User Group Conference, the feedback we get at these events is invaluable and it is a great feeling to now be able to deliver this feature to them. TripleView is a real game changer as it allows clients to be proactive about the state of the servers and solve faults before they become an issue. It also allows IT teams to evaluate how the system is being used, addressing what functionality is popular and what isn’t and adjusting the service as appropriate. 

“This functionality solidifies Tripleplay’s position as a true enterprise grade solution, highlighting its scalability and reliability in the AV/IT market.”

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Issue 27